Shipping & Delivery Information
At our store, we believe that passion knows no borders. We ship our specialized gear worldwide, without any country restrictions. We understand that fellow fetish culture connoisseurs and gear enthusiasts who desire rare, high-quality items for their fetish wardrobe can be located in any corner of the globe. No matter where you are, we will get your gear to you.
Shipping Rates & Free Delivery Offer
- Standard Shipping: Delivery costs vary from €15 to €45, depending on the total weight of your package and the destination country. The exact shipping fee will be calculated and clearly displayed on the checkout page before you complete your payment.
- Free Worldwide Shipping: For all orders of €199 or more, shipping is absolutely free, anywhere in the world!
Estimated Delivery Times
Once your package has been processed and dispatched from our facility, the estimated shipping times are as follows:
- European Union (EU) Destinations: Delivery typically takes 3 to 5 business days.
- International Destinations (Non-EU Countries): Delivery takes between 7 to 21 business days, depending on the customs clearance speed and the infrastructure of the destination country.
Order Processing Time Explained
Every item in our store has a specific Processing Time indicated directly on its product page. This represents the number of days we need to prepare, inspect, and securely pack your order before dispatching it to your address.
Why does processing sometimes take longer?
Our trusted production partners and suppliers are located in multiple countries. In many cases, this timeframe is required to safely transport your chosen rare item to our central warehouse for final quality control and consolidation. Alternatively, some orders are shipped directly from the partner’s country of origin, which can significantly reduce the processing time. We always aim to get your gear moving as quickly as possible.
Our trusted production partners and suppliers are located in multiple countries. In many cases, this timeframe is required to safely transport your chosen rare item to our central warehouse for final quality control and consolidation. Alternatively, some orders are shipped directly from the partner’s country of origin, which can significantly reduce the processing time. We always aim to get your gear moving as quickly as possible.
Real-Time Tracking & Priority Dispatch
As soon as your package is handed over to the courier, you will receive a shipping confirmation email containing a unique tracking number. All shipments are dispatched via Priority Postal Services, ensuring faster transit times and reliable tracking from our hands to your doorstep.
100% Confidential & Discreet Packaging
Your privacy is our absolute priority. We guarantee complete discretion for every order:
- All items are shipped in plain, sturdy, and unmarked boxes or mailers.
- There are no logos, no brand names, and no explicit descriptions of the contents on the exterior of the package.
- The sender's name is completely neutral.
Customs, Duties & Tax Optimization
To minimize potential customs fees and import taxes in your destination country, we mark every shipment as a "Gift".
Please note: While this method successfully reduces customs issues for the vast majority of our global customers, we cannot 100% guarantee that your local customs office will not impose additional inspection fees, duties, or import taxes. Any extra local charges are the responsibility of the recipient.
Need Assistance?
If you still have questions regarding your delivery, tracking, or specific custom orders, please do not hesitate to contact our support team directly or visit our FAQ page to find quick answers to frequently asked questions.